This page describes Charlie Mike Life’s (“CML”) use of information regarding our Veterans and the families of Veterans we serve, our financial sponsors, minors, and general users of our website.
Charlie Mike Life is committed to protecting your private information. Our commitment to you includes providing you transparency in how we collect, use and protect your information. This policy will be updated as our company grows and as new technologies or laws may impact how your information is collected and utilized. Please check this page periodically to ensure your understanding of our policies. If you have any questions about this policy, please email email@example.com
The types of information CML collects:
There are two types of information that may be collected by CML: personal and non-personal.
Personal information is information you may opt to provide CML by filling out forms or by participating in a forum. This information may include personal identifiers such as your name, address, phone number or email address.
An IP address is a unique number, assigned to each and every computer and other device on the Internet. Your computer, your phone, your e-reader, and other electronic devices, are all assigned IP addresses.
Personal information is only collected when you opt to fill out a form, take part in a forum, or send us an email.
Non-personal information is collected as you use any of the pages on the site.
CML uses this information in the following ways:
CML uses non-personal information for analytic studies. That is, learning how users are using our site so we can continue to bring the best experience to the greatest amount of people. For example,d we could use non-personal information to customize how you use our site by providing articles that are most relevant to you at the top of the list.
Personal information may be used to email you updates to our website, to mail out incentives and prizes, thank you cards, and other correspondences, and in cases where required by law, or by legal proceedings.
If you choose, you can control what information Google collects about you by clicking here:
You may learn more about your control over this information by clicking here: http://www.networkadvertising.org/managing/opt_out.asp
We also reserve the right to use non-personal information, such as an IP address, to identify a user when we believe it is necessary to protect the compelling interests of our websites, the Veterans we serve, our Gold and Silver Star families, our financial partners, our staff, or others, or to comply with laws, court orders, or law enforcement requests.
When CML may share your information:
CML may share your personal and non-personal information as discussed herein.
We will not, however, monetize the personal information of our general website users for profit.
CML may track some activities:
Cookies and other technology may be used to track non-personal information about your web-browsing habits.
For example, if a significant portion of our visitors all browse to the same website immediately after visiting us, we may use this information to improve your experience at our site.
CML respects web browser “do not track” signals and other mechanisms that provide you the ability to opt out of having your personal information or online activities collected.
Your information is secure with CML
As part of having your six, CML is committed to ensuring that your personal information is secure. Your trust in us is important to us, so we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect.
Records containing personal information are stored at secure facilities; our websites use SSL (a tool used to verify the legitimacy of a website); and our coaches and staff are provided training on how to treat your information securely.
CML may contact you under these guidelines:
If you provide us with your contact information, we may contact you in an effort to better serve our veterans. This can include emails, phone calls, or good old fashioned snail mail (thank you notes, etc). However, if you would not like to receive these messages, you can opt out of having your personal information used for certain purposes when we ask for your contact information.
If you are already receiving those messages and would like to stop receiving them, you may opt out by emailing firstname.lastname@example.org
Links shared by CML
On our website you may notice links or small advertisements that direct you away from the CML site. We do this to list resources that you, Veterans, and our Gold and Silver Star families might find useful. We may also partner with sponsors and those links will lead to their websites. CML is not responsible for any information gathered on a site beyond the CML network. We suggest that you check those individual websites for their privacy policies if this is a concern to you.
Updating your information with CML
Please email email@example.com
Users under the age of 18
We’d love to hear from you. Please email us at firstname.lastname@example.org with any questions about this policy. You can also snail-mail us a letter at Charlie Mike Life, 1310 Bay Harbor Drive #202 Palm Harbor, Florida 34685
Veteran, Gold and Silver Star Family Policy
This Policy applies to Veterans, Gold and Silver Star Families who register with CML to receive the benefits of our programs and services. If you register for our programs and services, rest assured that we use industry-standard safeguards to protect your data, including firewalls, physical safeguards, and encryption.
What type of information does CML collect?
CML collects different information depending on whether you’re a Veteran or Gold/Silver Star Family Member.
Veterans: As a Veteran, we will ask you for your service information, such as your branch, rank, and service dates. We will also ask for your contact information, such as name, email address, telephone number, and mailing address.
Once you are registered as a Veteran, we may ask you for additional information. This may include questions about your individual hobbies and interests, your individual needs, and basic physical and mental fitness details. This is to ensure that we enroll you in the program that is right for you and match you with a coach that you will be more likely to have success with. We only use this information internally and only share it with the coach you are matched with.
Gold and Silver Star Families: When you register as a Gold/Silver Star Family, you will be asked for your relationship status with a veteran (aka spouse, son, daughter, etc.).
We will also ask you for your contact information, such as name, email address, telephone number, and mailing address, as well as other identifying information like date of birth and gender.
Once you are registered as a Gold/Silver Star Family member, we may ask you for additional information. This may include questions about your individual hobbies and interests, your individual needs, and basic physical and mental fitness details. This is to ensure that we enroll you in the program that is right for you and match you with a coach that you will by more likely to have success with. We only use this information internally and only share it with the coach you are matched with.
Whether you attempt to register as a Veteran or Gold or Silver Star Family member, in certain circumstances CML may gather information about you from publicly-available resources.
How CML uses your information:
Generally, CML uses this information to tailor our programs and services to fit your needs.
We will use your contact information and other information that we collect for the following reasons:
- For internal record keeping, reporting, and data analysis;
- To communicate with you to obtain your input and provide information about our programs and services;
- To improve our programs and services;
- To customize our website according to your interests;
- To share information with third parties who help us deliver our programs and services;
- To share information with third parties who deliver their own programs and services to veterans and their caregivers;
- As required by law, or as part of a legal proceeding
Who Has Access to Your Information:
Will you use my information to contact me?
Please remember that this policy applies to information provided by supporters during the Donation Process. If you are also a Veteran or a Gold/Silver Star family, this policy is a supplement to the other policies and the General Users Policy.
What type of information does CML collect?
During the Donation Process, CML will likely ask for information that could be used to identify you. This includes your contact information, such as your name, mailing address, phone number, and email address. If you donate via credit or debit card, we will also ask for your card number, expiration date, and other information necessary to process the transaction. If you donate via check, we may ask for limited bank information.
When does CML collect this information?
We collect this information from you during the Donation Process. If you donate online, your donation will not be processed without certain required information. We may also collect information as we communicate with you after your donation is made. Third parties may also share your information with CML, in accordance with applicable laws, rules, and standards. Rest assured that no matter how we access your information, we’ll use it only in accordance with this policy.
How does CML use the information we collect?
We generally use your information to process donations, send you periodic messages, and share with other parties for the purpose of furthering our mission, as required by law, or as part of a legal process. CML may use your information in the following ways:
- Enter your information into our databases for internal record keeping, reporting, and data analysis;
- Communicate with you to obtain your input, provide you with information, or request contributions (provided you have not opted out of receiving such communications);
- Provide you with necessary tax information regarding your donation;
- Customize our website according to your interests;
- Share information with third parties who provide goods and services to CML (g., parties who process donations or help us manage our website and databases);
- Share information with third parties who may provide services to veterans or other groups you may be interested in; and
- Share information with third parties as required by law, or a part of a legal
Does CML share my information?
CML may share your personal information as discussed herein. When CML shares information with outside organizations, it does so subject to appropriate confidentiality rules designed to protect your information from unintentional disclosure.
How does CML secure my personal information?
CML strives to ensure the security of your personal information. Your trust in us is important, so we have put in place physical, electronic, and managerial procedures to safeguard and secure the information we collect. Records containing personal information are stored at secure facilities; our websites use SSL (a tool used to verify the legitimacy of a website); and we train our employees about how to treat your data securely.
If you make a donation over the phone or on our website, CML utilizes industry-standard safeguards to protect your information including encryption, network firewalls, and physical security. When we work with other companies to process your payment, those companies also use security measures to protect your data.
What type of information does CML collect?
CML does not currently have any youth programs. In the future, if CML has a youth program, our youth policy will reflect this.
If you are a minor, you will need your parent or guardian’s permission to provide their payment information if wishing to make a donation in memory or honor of a loved one who is a Veteran. In this case we will only ask enough information for this transaction and no records will be kept with the exception of a possible mention on a donor page.